Customer Testimonials

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Yelp Oct 11, 2018
 

Before I came to Calstar Motors Mercedes in Glendale I went to three other dealerships including another Mercedes Dealer and I'm glad I didn't make a purchase and waited to make my purchase at Calstar Motors with George. It's not just about the car but also the customer service you receive. When I came to Calstar I was greeted by George. He was so friendly, professional, helpful, listened to my needs and worked with my budget. He spent five hours with us to give me the opportunity to go over my budget, tell him what I was looking for in my new car, gave me the opportunity to test drive to see what I liked then closed out the transaction. He is so knowledgeable,patient, listens to his customers needs and actually cares that his customers needs are met vs. just making a sale then moving onto the next. George and Armen worked so hard to make sure my transaction went thru smoothly, successfully, and that I left happy. George even contacted us twice to make sure that all is well and that I am happy with our purchase. I couldn't be more thankful!!! From now on I will be making all purchases thru Calstar and personally working with George. I will recommend him to all my friends and family. Calstar youre very lucky to have an employee like George.Read more

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Google Oct 11, 2018
 

Before I came to Calstar Motors Mercedes in Glendale I went to three other dealerships including another Mercedes Dealer and I'm glad I didn't make a purchase and waited to make my purchase at Calstar Motors with George. It's not just about the car but also the customer service you receive. When I came to Calstar I was greeted by George. He was so friendly, professional, helpful, listened to my needs and worked with my budget. He spent five hours with us to give me the opportunity to go over my budget, tell him what I was looking for in my new car, gave me the opportunity to test drive to see what I liked then closed out the transaction. He is so knowledgeable,patient, listens to his customers needs and actually cares that his customers needs are met vs. just making a sale then moving onto the next. George and Armen worked so hard to make sure my transaction went thru smoothly, successfully, and that I left happy. George even contacted us twice to make sure that all is well and that I am happy with our purchase. I couldn't be more thankful!!! From now on I will be making all purchases thru Calstar and personally working with George. I will recommend him to all my friends and family. Calstar youre very lucky to have an employee like George.Read more

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Google Oct 3, 2018
 

Great customer serviceRead more

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Google Oct 1, 2018
 

they are very kind and helpful. they explained all my questions about new technologies and even I went back I was welcome. I recommend to othersRead more

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Yelp Sep 29, 2018
 

They made me an appointment by phone and had all the information on my car from when I used to live somewhere else.  I love computers when they do that! I took my Mercedes in for a "Well Baby Check Up"  I was served quickly and very responsibly by Jay...he is my man if I ever need anything.  He not only checked out the whole "Ruby Tuesday" (that's the name I gave my car because she is COOL, has Ruby and Black Interior and a convertible.) but when I couldn't get my VOICE activated 'thing' to work he spent an extra 20 minutes fixing it for me.  Thanks, Jay!   I just loved the service.  Thanks again Mercedes for being the BEST!Read more

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Yelp Sep 29, 2018
 

Took my car in for service and it was such a smooth process! Noel is amazing he kept in touch the entire time I had my loaner, kept giving me updates and even let me keep it until the next day so I could avoid getting stuck in traffic upon returning it. Noel, Anthony and the rest of the team were really down-to-earth people and made this a very smooth process. Thank you so much!!Read more

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Yelp Sep 24, 2018
 

Had some issues with my last dealer, so I came to yelp to get a new dealer and saw about service guy Jay L. I was not disappointed. He is a real honest guy, and keeps you updated. Thanks Jay for your assistance. Go see him for all your services.Read more

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Yelp Sep 22, 2018
 

Just bought our 3rd Mercedes from Carena. It's a total pleasure to deal with someone who actually knows the product and has an enthusiasm for cars. On top of that, Michael handles all of the purchase/lease options quickly and paid close attention to our requirements. We've bought two GLC 300's and now added a new AMG C43. No dealership can be perfect, but these folks try harder than most. We will buy again!Read more

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Google Sep 18, 2018
 
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Yelp Sep 14, 2018
 

My first time here. I brought my 2018 C300, needed to replace my Mercedes Emblem and Alex the guy that works in parts that helped me.. He is very nice and excellent customer service..Read more

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